Returns & Exchanges
At LeatherSofaCo, we want you to be completely satisfied with your premium furniture investment, which is why we offer a 30-day return window on all standard orders. If your new leather piece isn't the perfect fit for your home, our streamlined return process ensures a hassle-free experience.
Initiate Your Request
Contact our concierge team via email or phone within 30 days of delivery to request a Return Merchandise Authorization (RMA) number.
Prepare for Pickup
Ensure the sofa is in its original condition and securely wrapped in the protective packaging provided during delivery to prevent transit damage.
Schedule Collection
Our specialized furniture couriers will contact you to arrange a convenient time window for professional pickup from your residence.
Quality Inspection & Refund
Once our workshop verifies the item's condition, we will issue a full refund to your original payment method, minus applicable restocking fees.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing